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FAQ

Straightforward answers to frequently asked questions

Click each question to reveal its answer.

Q: I want to learn more about the Cardel Theatre and arrange a tour. Who do I contact?

A:

For more information about our Theatre, you can visit our main Cardel Theatre page to find photos, a seating plan and the Technical Information Package. For additional information or to schedule a tour, you may send your request to theatreinfo@cardelhomes.com or call 403-258-1511.

Q: What are the Cardel Theatre hours?

A:

The Cardel Theatre is available for events booked between 8 am to 10 pm Monday to Saturday. Events can be booked up to 12 months in advance through our online booking system.

Q: Can I book the Cardel Theatre for a Sunday event?

A:

Unfortunately, no. The Cardel Theatre is not available for public bookings on Sundays.

Q: Is parking available for event attendees?

A:

Yes, Cardel has plenty of free parking spaces available for Theatre attendees with additional overflow parking available for evening and weekend events.

Q: How much does it cost to rent the theatre?

A:

The following fees apply for renting the Cardel Theatre. The Cardel Theatre space includes the theatre (seating, backstage area, A/V room, dressings rooms and stage), banquet area, lobby, washrooms and parking. Rental payment, cleaning fee and damage deposit must be paid in the form of credit card only.

Rental cost - $100 per hour.

Cleaning fee - $75 +GST for events without food and $150 +GST for events with food.

Refundable damage deposit - $500.

Q: If I have to cancel my event, will there be any charges?

A:

As long as your event is cancelled at least 7 days in advance, you will not be charged a fee. Events cancelled within the 7-day timeframe will be charged a cancellation fee of $100/day for each of your booked days.

Q: Can I book the space for rehearsals?

A:

Yes, you may book the Cardel Theatre for additional days such as rehearsals or dark days (stage set but no performance).

The following fees apply for renting the Cardel Theatre. The Cardel Theatre space includes the theatre (seating, backstage area, A/V room, dressings rooms and stage), banquet area, lobby, washrooms and parking. Rental payment, cleaning fee and damage deposit must be paid in the form of credit card only.

Rental cost - $100 per hour.

Cleaning fee - $75 +GST for events without food and $150 +GST for events with food.

Refundable damage deposit - $500.

Q: Am I allowed to bring or serve food in the facility?

A:

All food served or consumed in the rental space must be provided by a restaurant, commercial business or professional catering company with a current business license or permit. Food and beverages are not allowed in the Cardel Theatre seating or stage area, excluding bottled water.

There is a large refrigerator available for use behind the serving bar to store food and beverages.

Q: Is alcohol permitted in the event space?

A:

No. The Cardel Theatre and Banquet Area is a non-licensed venue, and as such alcohol is not allowed on the premises.

Q: Are linens, tables or chairs provided for use during my event?

A:

The Cardel Theatre has limited amounts of tables, linens, and chairs. You are encouraged to speak with a Theatre Coordinator at the time of your booking, or prior to your event, to determine if our current inventory will meet your needs.

Q: Do I need to know how to operate the equipment for my event or supply someone to run the equipment?

A:

No. For higher-need productions, a Theatre Assistant will be available. The Theatre Assistant is an integral part of making sure your event has the proper equipment required and technical support, as well as looking out for your safety. Theatre Assistants work with your Event Coordinator(s) to make sure all aspects of the event run smoothly. For those groups simply watching a film or inviting a speaker, a Theatre Assistant will not be available, but a Receptionist will be able to handle any small requests.

Q: Can I bring my own equipment and run it through your system?

A:

No. We do not allow outside computer hardware or equipment. The Cardel Theatre supplies a laptop to run presentations, as well as an audio system and projector to run movies, presentations and images. Please speak with the Theatre Coordinator when booking your events to discuss your equipment needs. Some events require more equipment than the Cardel Theatre supplies, and your Event Coordinator(s) will be required to acquire and pay for the rental of this equipment independently, with the approval of the Theatre Coordinator and ensuring compatibility with the Cardel Theatre system.

For specific information on lighting, sound and equipment within the Cardel Theatre, please review our Technical Information Package located on the Theatre main page.

Q: I have a few more questions. Who can I contact?

A:

Please send your request to theatreinfo@cardelhomes.com Someone will get back to you ASAP.